Limited Lifetime Warranty
Limited Lifetime Warranty:
Deep River Customs, Inc., (“DRC”) warrants to the original purchaser (“Purchaser”) of a new firearm from DRC that such firearm shall be free from defects in material and workmanship for the duration of time that the original Purchaser owns that firearm. DRC, in its sole discretion, shall repair or replace the firearm if the Purchaser submits a valid warranty claim in accordance with these instructions. If DRC opts to replace the firearm, DRC will keep the firearm that it replaces. The Purchaser’s remedies under this warranty are limited to repair or replacement of the firearm; DRC will not provide cash, credit, or refund. For avoidance of doubt, this warranty does not apply to or cover any defects associated with any on-gun, or off-gun, part or accessory that DRC includes with your firearm that (a) is capable of being readily detached and, or, replaced, or (b) includes any glass or electronic component.
DRC does not warrant against any type of defect to the firearm that DRC did not cause, including but not limited to:
- Failure to provide proper care and maintenance
- Accidents, abuse, misuse, criminal misuse, unreasonable use, or neglect
- Barrel obstruction
- Hand loaded, reloaded, or improper ammunition, or ammunition not manufactured to SAAMI specifications
- Unauthorized adjustments, repairs, or modifications, by anyone other than a qualified DRC gunsmith, or failure to follow proper disassembly instructions
- Normal wear and tear, including normal wear of any part, metal, or finish
WE RESERVE THE RIGHT TO CHARGE FOR LABOR, PARTS, AND SHIPPING TO RETURN YOUR DRC PISTOL BACK TO FACTORY SPECIFICATIONS IF IT HAS BEEN ALTERED!
Under no circumstances shall DRC be responsible or liable for incidental or consequential damages with respect to loss of use, loss of business or profits, other economic loss or injury to property, whether as a result of breach of express or implied warranty, negligence or otherwise. This Lifetime Warranty applies only to retail purchases by individuals. Firearms purchased by law enforcement, military, and security organizations for duty issue to their personnel have a limited one-year warranty.
Additionally, DRC EXCLUDES AND WILL NOT PAY INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER THIS WARRANTY. INCIDENTAL OR CONSEQUENTIAL DAMAGE MEANS ANY LOSS, EXPENSE, OR OTHER DAMAGE THAT CANNOT BE REMEDIED BY EITHER REPAIRING ANY DEFECT IN THE FIREARM OR BY REPLACING THE FIREARM. THIS WARRANTY ALSO EXCLUDES ANY OTHER WARRANTIES, TO INCLUDE IMPLIED WARRANTIES. Furthermore, no individual or entity other than DRC possesses the authority to alter the obligations, limitations, disclaimers, or exclusions under this warranty. DRC’s obligations under this warranty shall not apply to the extent that any law, regulation, or other governmental requirements prohibits the repair, replacement and, or, return of a firearm to the person who shipped the firearm to DRC. The Purchaser, in order to achieve eligibility under this warranty, must register the firearm in person, by mail or online at within thirty (30) days of purchase. The Purchaser, upon discovering a defect in material or workmanship in the firearm, shall contact DRC at:
Limited Lifetime Warranty Repairs:
Deep River Customs
4377 Commercial Way #124
Spring Hill, FL 34606